FAQ
Brand & Products
What is EESOME?
EESOME is a Jakarta-based ready-to-wear brand dedicated to "Effortless Everyday Style." We design contemporary, edgy, yet comfortable pieces for women, along with signature matching collections for moms and kids. All our items are proudly designed and produced in Indonesia.
Where can I find your size chart?
We provide detailed measurements (in cm) for Bust, Waist, and Hips on every individual product page. Our fit is generally relaxed and comfortable. For our Kids' collection, we recommend sizing up if you prefer a looser fit for longer wear.
How do I care for my EESOME clothes?
To maintain the quality of our fabrics (often premium cottons and blends), we recommend hand washing or using a delicate cycle with cold water. Avoid tumble drying to prevent shrinkage.
Shipping & Orders
Do you ship internationally?
Yes! We ship worldwide. We have a strong community of customers in Singapore, Malaysia, and Australia. International shipping rates are calculated at checkout based on your location.
What local shipping couriers do you use?
For orders within Indonesia, we partner with trusted local couriers like JNE and TIKI to ensure your package arrives safely and quickly.
Returns & Exchanges
What is your return policy?
We accept exchanges for size discrepancies within 3 days of item receipt. The item must be unworn, unwashed, and have all tags attached. Please contact our Customer Support via WhatsApp to check initiate an exchange.